Frequently Asked Questions
Please find below some of the many questions you ask us in regards to booking or enquiring about our services. If you don’t find the questions answered below then please send us an email or give us a call.
- What models of cars are available?
In our fleet of cars, we have luxury cars, 4x4 (Sports Utility Vehicle) models and actual sports cars. Within each range, we have the latest models, all impressively maintained and ready to use. You can be sure that no expense is spared to ensure your comfort and pleasure on your visit to Dubai.
- How soon should we contact UAE Luxury Car Hire?
Naturally, it is always better to contact us before you arrive. Our staff mrmber will welcome you at the airport and have the vehicle of your choice ready for your immediate use. However, you can, if you choose, contact us at any time during your stay. UAE Luxuy Car Hire will be ready to serve you whenever you choose to contact us.
- Is UAE Luxury Car Hire very expensive?
UAE Luxury Car Hire charges standard rates per day for the hiring of our vehicles and service staff members. It must be remembered, however, that if you compare our rates with those charged by other companies in the Dubai luxury care hire business and the sports car hire Dubai business, you will notice a difference. Our rates are competitively priced in comparison to those of our competitors. You can save your valuable money by engaging our company for your in your car hire needs.
- Will I get a new car every time?
You'll get the latest model in the car of your choice. Our vehicles are fully cleaned and refreshed every time they are hired so that you experience the luxury of a new car every day.
- What luxury car models are available with UAE Luxury Car Hire?
No matter which model you require, whether it’s luxury or sports, you'll find a model that suits you here at UAE Luxury Car Hire. Do you require Bentley car rental? Rolls Royce Car Rental? Lamborghini Car Rental? No problem. Or perhaps you require Ferrari car hire? Or even Range Rover car hire? This is also no problem. We have all those models. So please do not hesitate to contact us with all your vehicle hire needs during your stay in Dubai.
- May I contact the office any time?
Once you become our valued customer, you will have 24 hour phone access to our customer assistance staff.
- If I don’t like the car, may I change the model?
If for some reason, the model you require does not meet your needs, we will do everything in our power to ensure that you get a suitable replacement.
- What happens if I'm not satisfied with the service?
If for some unlikely reason, you are not delighted with our service, you may discuss your problem with our Customer Relations Manager and we will endeavour to ensure a speedy resolution to your problem.
- May I cancel a car if I change my plans?
If for some reason your plans change owing to illness or emergency, you can change your plan accordingly. You will be billed at the end of your stay for the services of which you have availed.
- May I hire a driver also?
Should you or one of your party wish to drive, that will be fine. But the intended driver must possess an International Driving License. However , if you require a driver, we will be happy to send a well-trained and qualified staff member, who will have experience in driving the vehicle you have requested and who will serve you with skill and dedication.